
Less Busywork, More Business: Bigin's Latest AI Features Are Here
Bigin launched multiple AI-powered features, including Zia Agents for automating tasks like email replies and churn analysis, CrossSell Genie for upselling, and Smart Summaries for quick context. Thes…

App Spotlight: Omnisend extension for Zoho CRM
Zoho introduced an official extension for Zoho CRM that enables real-time, bidirectional sync with Omnisend, eliminating manual exports and duplicate records. Sales and marketing teams can now align C…

App Spotlight: Lead Mapper for Zoho CRM
Zoho Marketplace introduced Lead Mapper, an extension for Zoho CRM that automates field sales workflows with AI-driven route planning, territory management, and analytics. The tool reduces non-selling…
Update: Export Doc / PDF, Performance improvements.
Zoho Writer introduced new export capabilities for Doc and PDF formats, along with an email-to-account feature allowing users to send documents via email to be parsed and added to their library. Minor…
Update: Editor Enhancements & Document Locking
Zoho Writer introduced a document locking feature to prevent concurrent edits and prevent data loss, alongside UI improvements that inline pop-ups for a smoother experience. The updates reflect a push…
Update :- Publishing and More Blogging
Zoho Writer introduced support for TypePad and LiveJournal APIs alongside existing Blogger and MetaWeblog API compatibility, enabling publishing to custom blogs like WordPress. Users can now publish d…

Say hello to Zoho MCP: where payments meet conversations
Zoho introduced the Zoho MCP Server, connecting Zoho Payments with MCP Clients (e.g., Claude, ChatGPT, Cursor) to handle payment tasks via conversation. Users can create payment links, process refunds…

Zoho Creator is now HDS certified
Zoho Creator is now HDS certified, allowing it to legally host personal health data for French healthcare institutions on EU-owned infrastructure. This certification addresses a critical compliance ga…

Transforming remote assistance with Zoho Assist Quick Support plugin
Zoho updated its Quick Support plugin to eliminate the need for a browser, creating a more organized incoming queue for technicians and a one-click instant support gateway for end-users. The update ai…

Fixing scheduling friction: How Zoho Workplace helps streamline your scheduling process
Zoho Workplace introduced unified scheduling features to reduce scheduling friction by integrating Zoho Calendar and Zoho Meeting. The update includes instant availability views, conflict-free overlay…

Explore Zoho Sign at no cost: A complete guide to the free trial
Zoho Sign introduced a 14-day free trial requiring no credit card, granting full access to its Enterprise plan features for individuals and organizations. Users can explore signing, templates, SignFor…

Import, export, and automatically back up documents with Microsoft SharePoint in Zoho Sign
Zoho Sign launched an integration with Microsoft SharePoint, enabling users to import, sign, export, and back up documents directly within SharePoint using Zoho Sign’s digital signature capabilities. …

The next layer of analytics for your Zoho CRM data
Zoho introduced Zoho Analytics as a layer on top of Zoho CRM to address business questions that require blending CRM data with billing, marketing, finance, and product data. It provides deeper analysi…

Pro tips: 5 ways to turn conversations into conversions
A guest post on Zoho’s blog outlines five strategies to turn customer conversations into conversions using multichannel messaging, real-time AI chatbots, and CRM-integrated automation. The post promot…

Enhancing customer engagement for better conversions
Zoho CRM now supports direct SMS and WhatsApp integration through 360 SMS, enabling automated, multichannel customer engagement. The integration streamlines workflows, personalizes interactions, and i…

Admin reports in Zoho Mail: Ensuring security, authentication, and administrative visibility
Zoho Mail introduced Security Reports, Audit Logs, and DMARC Reports in its Admin Console to help administrators monitor email security, track admin actions, and detect domain spoofing. The new featur…

App Spotlight: Quo for Zoho CRM
Zoho Marketplace introduced Quo, an integration that automatically syncs calls, texts, recordings, and AI-generated summaries into Zoho CRM. The tool eliminates manual logging, saving sales teams 5–10…

Pro tips: 3 ways to reduce risk and improve results during sales
Zoho CRM users can now centralize business texting within their CRM using HostMyText, which provides dedicated business lines, real-time two-way messaging, and full conversation histories. This elimin…

Secure and legally binding digital signatures for Colombian businesses with Zoho Sign
Zoho Sign is now available in Colombia, offering businesses a legally compliant digital signature solution aligned with local regulations like Law 527 of 1999 and Decree 2364 of 2012. The platform pro…

Connect your favorite AI tools to Zoho Payroll with Zoho MCP
Zoho Payroll now embeds AI through Zoho MCP, enabling finance teams to manage payroll via natural language commands, automate recurring tasks with agents, and surface insights from payroll data. The A…

5 strategies to reduce time to submit in healthcare staffing
Zoho’s blog outlines five strategies to reduce delays in healthcare staffing, including building pre-qualified candidate pipelines, using AI for pre-screening, tracking credential validity, centralizi…

11 Benefits of a POS system for retail businesses
Zoho’s blog outlines nine key benefits of modern POS systems, including faster checkouts, real-time inventory tracking, offline billing, and unified payment support. It emphasizes how Zoho POS leverag…
Comment on Your keys to secure password management—included with Zoho Workplace by Cláudia
A user expressed disappointment with Zoho Password Vault's free version, stating it is too limited for practical use, particularly the inability to open two emails simultaneously in the app. They hint…
Comment on How AI is reshaping what customers expect from SaaS consultants by Andrew Mukherjee
A comment on Zoho's blog argues AI should augment customer interactions rather than replace consultants, enabling clients to analyze their own data before meetings. This shift requires consultants to …
Comment on Automate your remote support workflows with Zoho Assist and Zapier integration by Komiko
A user highlighted the value of Slack notification triggers via Zoho Assist and Zapier for teams needing real-time CRM updates during peak hours, reducing manual status checks and improving alignment.…

The State of Workforce Password Security in 2026: Key insights from Zoho Vault
Zoho’s report reveals 59% of employees use over 15 apps daily, creating an unmanaged credential explosion. One-third of organizations experienced breaches in the past year, with 7% unaware of their st…

The link between workplace clarity and employee well-being
Zoho’s blog highlights how workplace clarity—through centralized information, clear communication, and organized collaboration—reduces stress, prevents rework, and builds trust among employees. It sug…

App Spotlight: WooCommerce for Zoho Inventory
Zoho Inventory launched a certified integration with WooCommerce by Roadmap Studios (CommerceBird) to automate syncing of products, orders, customers, and pricelists. The solution eliminates manual da…
Zoho Writer Update
Zoho Writer is rolling out a completely revamped UI designed for better usability, incorporating feedback from users. The update also includes a new set of features aimed at enhancing the product's fu…
Zoho Writer for Teachers & Students
Zoho Writer is promoted as a tool for teachers and students, enabling co-authoring, peer editing, brainstorming, and text highlighting to support writing skills and accessibility. The post emphasizes …
Seth is at it again
Zoho’s blog repurposes Seth Godin’s analogy comparing marketing tactics to a needle, vise, and baby rattle. It argues that effective marketing combines targeted precision (needle) with consistent, bro…
Comment on Zoho Ads by RHUL
Zoho’s blog features a walk-in hiring drive on May 5 in Pune for GlobalStep, a game testing firm tied to Sony and Microsoft consoles. Candidates must register by May 4, complete a skill test, and pass…
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